A weekly feature in 2012 focusing on technology and non-profits.

Marissa was right . . . crowdfunding works

Let me take you back and set the scene. It was Monday, February 13, 2012, which can can only mean one thing at DonorDreams blog — it was “Mondays with Marissa”. On that particular Monday, Marissa wrote a post titled: “Can your non-profit raise $1,000,000 in 24 hours using a crowd funding site?”  I have a confession to make this morning. When I was editing that post, I was a little skeptical. I have seen crowdsourcing sites and know they be a powerful fundraising tool for certain types of projects, but I thought $1,000,000 was a bit exaggerated.

Apparently, I was wrong and Marissa was more right than I gave her credit for.

A few weeks ago that YouTube video of the bus monitor, Karen Klein, being bullied by middle school children went viral. Almost 8 million people have viewed the video, and every media outlet in America has been all over this story.  After hearing the story and viewing the video, a good Samaritan set-up an online campaign using a crowdfunding platform called Indiegogo with the intent of raising enough money to send Karen on a vacation.

As of this morning, the fund sits at $660,756, and I am wondering how close it will come to $1,000,000 before it closes down in 24 days.

Now please don’t misunderstand me. I am not suggesting that you rip up your organization’s written resource development plan and put all of your fundraising eggs in a crowdfunding basket.  Most of the crowdfunding campaigns that I’ve seen raise relatively small amounts of money. This situation was different (e.g. fueled by public outrage, the viral nature of YouTube, and an insane amount of media attention).

If you have the same ingredients for a project at your non-profit organization, then by all means double down on a crowdfunding strategy. If not, then I suggest recognizing crowdfunding is a viable fundraising strategy and placing it inside of your already crowded fundraising toolbox. Use that tool whenever the situation warrants it.

So, you’re probably asking: “When might the situation warrant a crowdfunding strategy?

I believe crowdfunding works for non-profit organizations when they are trying to raise money for a specific project from a specific audience. You may want to go back an re-read Marissa’s February 13th post because it contains a few fantastic pointers. Catherine Clifford at entrepreneur.com wrote a post titled “Want to Raise Money With Crowdfunding? Consider These Tips” that you also may want to check out.

Have you ever used a crowdfunding site to raise money for a non-profit project? If so, please share your experiences and lessons learned in the comment box below. We can all learn from each other.

Here’s to your health!

Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

Your website is the key to your non-profit social media strategy

Is your non-profit organization struggling with development of its social media strategy? Perhaps, you’re starting in the wrong place because having a functional, vibrant and active website is the start of any good social media strategy. Why? Because linking your social media communities to original website content is key to engagement. Of course, some days it is easier to come up with content than others, which is why I thought looking at five original content ideas for those difficult days might be helpful.

In no particular order:

1) News related to your mission.

Sharing the latest news with your audience does two things. First, you are demonstrating that you are an expert in your field because you are up to date on the latest news. Second, you are educating your audience on your mission and what is important to your organization. Having an educated audience will help supporters answer the question: “Why do I care about your agency?”

In resource development terms, sharing news related to your mission can have a cultivating effect on new prospective donors as well as a stewardship effect on existing ones.

Click here to see an example from One Campaign with regard to agricultural initiatives and famine.

2) Spotlights

People like to feel special. So, why not make more people feel special by featuring them on your website? Highlighting the volunteer/donor/employee/member of the week/month/year on your site is a simple way to generate content.

By featuring a photo and a short interview piece on your site, you are letting your audience know who makes up and supports your organization. The more personal your site is, the more familiar people will feel with your agency and the more apt they will be to volunteer or donate or work for you.

Click here to see an example from helpline center.

3) Financial News

Did you just get a large donation? Were you awarded a grant? Using your website to share information with your community demonstrates your agency’s commitment to transparency.

Additionally, if your organization’s financial management situation is publicly questioned, then posting a response on your website can help you control the message.

Click here for an example of how to demonstrate financial transparency on your website from Marklund.

4) Events

Do you have an event coming up? Tell people about it. Multiple times if possible. Did you just hold an event? Tell people how it went. Post photos of the good times had by all.

Are you currently holding an event? Consider liveblogging it. Depending on the event, it might be nice to update people on what is happening at the event as it happens.

Click here to see a good example from the Barrington Area Council on Aging.

5) Behind the Scenes

Share photos or stories about what happens in the office. Does your office participate in Office Olympics? Maybe post who won. Did you hold an organization picnic? Share photos from it. By sharing a little bit of the behind the scenes info with your website audience you are adding to the personality of your site, which can benefit you because people will feel as though they know who your organization is.

Here are just a few tips to keep in mind as your execute these five content strategies:

  • Posting original content to your website should represent your organization in the best light possible. While adding personality to your site is great, you still want to come off as professional at the same time.
  • Just like with your agency’s newsletter, make sure that you have a team of people looking at content before it goes up.
  • Don’t forget to link all of your great work to all of your connected social media sites.

I only mentioned five original content ideas, but there are a bunch of others. What are some of your favorite topics to talk about? Please use the comment box to share some of your ideas. Feel free to link to examples as well. If we all pitch in, then this post can be a resource for us when we’ve hit bloggers block. I am looking forward to see what we come up with!

How Nonprofits Can Use Tumblr

Before there was Pinterest, there was Tumblr. Without Tumblr, there would be no Pinterest.

As if there weren’t enough social media sites to manage these days, today we are going to take a look at Tumblr and see if it is a good fit for your non-profit organization.

What is Tumblr?

Tumblr is a short form blogging site that allows users to post photos, videos, blog posts, and audio recordings into what is called a tumblelog. (Yes, it’s a real word. Stick with me here.) Users can follow tumblelogs and re-blog or “like” posts . . . just like on Pinterest.

Who is Tumblr’s Audience?

Every social media site has an audience. Facebook and Twitter’s are the broadest, and they are the most popular. However, sometimes finding a niche audience can be very effective when it comes to reaching more people. The average Tumblr user is under the age of 25. While they probably aren’t big money donor prospects due to their young age, Tumblr users can be very powerful online advocates for your cause. According to Wikipedia, “as of June 8, 2012, Tumblr has over 58.9 million blogs and more than 24.7 billion total posts.”

Young people who may not be able to contribute to your organization today, might be able to do so tomorrow and don’t you want to be on the top of their list? In the meantime, these individuals can be talking about what your organization is up to or become a volunteer.

To put it in fundraising terms, asking these young people to advocate on your behalf will have a “self-cultivating” effect and build a very strong donor base for your organization in the future.

What is a successful Tumblr post?

Just like with most social media sites, you want to create a post that users will want to share with others. (Sharing really is caring.) On Tumblr, most users will like a post if it is short. Don’t get me wrong, there are a lot of long posts out there in the Tumblrverse, but they are usually by people who have an established and large audience.

Photos, lists, videos, and questions do well, and I think it is helpful if you include links citing original sources so that if your post is interesting I will be able find more to read on the subject. Additionally, you can use Tumblr to drive traffic to your agency’s website by creating a short post with a link back to an article on your webpage. You might also consider sharing a photo from your latest event on Tumblr.

Tumblr also has a feature that allows users to ask the tumblelog’s owner a question. Posting answers to those questions is a great way to interact with your followers.

How do I get started on Tumblr?

Sign up.

  • Take a look at what other nonprofit organizations are doing on the site. See what type of posts work best for an organization like yours.
  • Follow tumblelogs in your community and actively reblog and like their posts.
  • Tell your volunteers, supporters, and donors that you are now on Tumblr.
  • Write a few posts and see which ones your audience responds to most.

If you are looking for a younger audience with whom to share your content, Tumblr just might be the place for you. If you find that Tumblr is not a place for you, I still recommend signing up and claiming your organization’s space on the site so that no one else does. I also recommend using Tumblr as another source for finding out what is going on in your online community.

For more Tumblr tips, check out this Mashable article.

Does your organization already have a tumbleblog? Post a link in the comment section below and let us know what works best for you on this platform.

How to Listen to Your Online Community

Social media does a great job giving you ways to tell things to the world. The moment something happens all of your Facebook and Twitter followers can know about it. While this advancement in broadcasting is great and a marvel of modern technology, as with any relationship, listening is even more important than telling.

Listening can help you figure out what to post on your social media sites, keep you up-to-date with what other organizations are doing, and keep you aware of the latest news. Today, we are going to look at two tools that you can set-up to help you listen to your online community.

Google Alerts

Google has a product for almost everything, but Google Alerts is perhaps the most overlooked. This product will keep a watchful eye on the internet for key words and phases and send you an email whenever one of those words or phrases is mentioned.

For example, if your organization provides after-school programing for children, you can set up a Google Alert with the term “after-school programing” and Google will send you an email mentioning the latest news, blogs, or YouTube videos posted on the subject.

Depending on the search term, you might not want a notification every single time it is mentioned, which is why Google Alerts allows you to set contact frequency for daily or weekly.

Google Alerts are also really helpful when monitoring what people are saying about your brand. For example, you can set-up and alert with the name of your organization and know when someone else mentions you on their blog post or in an article.

Twitter Search

While Twitter doesn’t offer an alert function, there is something equally as useful pertaining to “search” functionality that you are able to save.

On the Twitter home page, in the top right corner is a search box. Any term that you searched for can be saved and Twitter will update it with the most recent tweets on the subject. If you click on the gear box on the right corner of the results, you can do an advanced search which allows you to set-up even more search parameters.

What I really like about the Twitter search function is that you can look for tweets by location and include positive or negative tweets in your search as well. Based on your search term, Twitter also suggests new people to follow so that you can expand your community based upon the search you just conducted.

Additionally, some social media managers like Tweet Deck and Hootsuite allow you to save Twitter searches within their program so that you don’t have to go back to the Twitter home page to do it.

Taking a few minutes to set up a Google Alert or two and save some searches in Twitter can save you time when it comes to finding content to post, resources for articles, and figuring out what your online community wants to hear from your non-profit agency.

Other social networking sites like Google+ and LinkedIn also have search functions that you might want to investigate.

However, I can’t stress enough how important it is for you to set-up alerts focused on your agency and the names of any other organizations with similar missions as yours. This way you can keep your ear to the ground and know what people are saying in your community.

Do you use Google Alerts or Twitter search already? Are they helpful to you? Do you have other tools that you use to help you achieve the same goal? Let’s talk about it in the comment section below.

Non-Profit Time Management: Scheduling Social Media Updates

The non-profit world moves fast. You walk-in at the start of the day, sit down, check-in, and before you know it the day is over. When time moves this fast, it can be hard to remember to update your social networks. Even if your job is solely dedicated to cultivating an online community, time can sometimes get away from even best time managers.

Today we are going to look at three tools that can help you schedule your social media updates and ensure your online presence is not neglected during the busy times in your life.

Plotting It All Out

When pressed for time, coming up with the perfect status update can be hard work. What do you want to say? Have you said something similar recently? Are you talking about an engaging topic? Planning what to say, when to say it, and where to post it, can save you time and make the whole process go a bit smoother.

DivvyHQ is a great resource when you have multiple people in charge of updating your social networks. It allows you to create a calendar to plan out what type of posts you are going to put up and where you are going to post them. There also is a post approval option if you need that as well.

For example, if there is an upcoming event and you are not the right person to talk about it, then why not ask the person who is? With DivvyHQ you can create a task within the program which will notify them via email. This gives you a place to manage your social media calendar.

DivvyHQ does offer a limited free plan, but their best features are found in the paid options.

If you decide that paying for DivvyHQ is a too expensive, you can still accomplish the same things using tools like Google Calendar and a spreadsheet. Simply create a Google Calendar named “social media” and plan out your posts by creating events for each day. You can even put the time you’re going to post it and create a reminder. If you need help, then you can invite others to that event. A good old fashion Excel spreadsheet can also work much in the same way.

Whichever method you choose, sitting down to plan out your posts can save you lots of time in the long run.

Posting to The Future

After you have planned everything out in advance, you can write posts and schedule them for publication in the future. That’s right . . .  where we’re going, we don’t need roads. What’s nice about taking the time to do this is that your social networks will automatically be updated and you don’t have to freak out about not posting on the correct day if something comes up.

The best thing about scheduling your posts far in advance is that you can actually go on vacation.

One tool that can help you with posting to Facebook is Post Planner. Post Planner is great because for a very low-cost ($4.95/month) you can post to your organization’s facebook page in a very organic way. Going beyond telling it what you want posted and when you want it posted, Post Planner allows you to upload photos to albums you already have on Facebook. You can post videos and links the same way. What’s nice is that it will look like you updating in real-time.

Another option to consider is HootSuite. HootSuite is a popular social media manager that allows you to schedule Facebook and Twitter updates in advance.

While HootSuite works well for many people as free social media tool, it isn’t something that works well for me because I have a number of photo albums that are updated on a weekly basis, which means all of my pictures go into a HootSuite album. So, I just use HootSuite to automate non-photo tweets and find it extremely helpful.

It should be noted that both Post Planner and HootSuite will email you when your scheduled post is posted.

Taking the time to come up with a calendar of when you post to your social networks will save you time in the long run and allow you to have a more structured social media plan. Using tools like Post Planner or HootSuite can help you schedule your posts so you don’t have to worry about posting at exactly the right time. What tools do you use to plan your social media message? I’d love to talk about it further in the comment section below!

How can apps help you and your non-profit get more things done?

In many of my Mondays with Marissa posts, I tend to focus on how non-profits can use social media to spread the word about their mission to build a community of volunteers and donors. This week, I’m looking at how some handy applications can help you better organize your day so that you might have more time to build an awesome website or make the best Facebook page ever.

Evernote

I remember when Evernote first came out. It blew my mind. The basic idea behind Evernote is that it wants to be your external brain. It is a place to put notes, photos, lists, documents, anything. Anything you put in Evernote can be accessed from anywhere through a variety of applications for the desktop, web and smartphone. All of these notes can be organized into various notebooks that can be public, private or shared with co-workers.

What makes Evernote really remarkable is the fact that it can search text in photographs. So, for example, say you were in a special event planning meeting where your team used a whiteboard to capture ideas. Everything was laid out on the whiteboard, but there wasn’t enough time to capture all of those ideas into an email to be shared with everyone later. You could just take photo of the board and put it in one of Evernote’s collaborative notebooks. Later you could use the search function to look for the words “special event,” and if it was in the white board photo, it would show up in your search results.

Evernote is free to use, but for just $5/month or $45/year you can get more storage and more functionality. I could go on and on about the cool things you could do with Evernote, but you should just check out their website for more information.

Google Apps

Google has really tried hard to replace office standards such as Outlook, Word and Excel. I think they have done a pretty good job. With Google Docs, teams can work together on a document in real-time and not have to email large files back and forth. Google Calendar is a robust replacement for the calendar in Outlook. Additionally, if you use Gmail plug-ins, you can easily customize your email to your liking.

Google also has a tasks list built into both GMail and Google Calendar. I find this extremely helpful because I prefer to put my “To Do List” onto a calendar as opposed to just making separate lists. Once you create a task list, the window can stay minimized at the bottom of your window, which allows for convenient access at all times. If you put a due date on your task list,  it will show up in a special tasks calendar next time you open Google Calendar. You can also set it up so that it emails you reminders.

Finally, GChat is something that I think many people overlook. As someone who works remotely, GChat is really convenient. It allows me to have conversations with people without having to be in the same room. Beyond the traditional text-based instant messaging conversations, GChat has a great video chat feature included. You can also make phone calls to landlines or mobile phones using GChat. Some of them might even be free!

Click here for a more comprehensive list of Google product. I suspect you will be surprised at all they are offering!

Remember the Milk

This last App is one of the oldest and fully featured to-do list applications out there. Remember the Milk makes list-making easy. You can create lists for all sorts of projects and sync them over all devices and programs. They even have an Outlook plug-in! Remember the Milk has options “up the wazoo” so if you use an organizational system like GTD you’ll find it easy to make your project lists here. What I like most about Remember the Milk is it’s simple design and usability.

Those are just a few of the numerous applications out there that help organize information, remind you to get things done, and find more time to spend on mission-related things for your non-profit organization.

Do you use any of these Apps or are there others that you prefer? Do you have a favorite? Please scroll down to the comment box and share your experiences!

One final note and commercial interruption . . .  I wanted to mention that I wrote a guest article on about.com about where to get started with social media. I invite you to check it out and share it with others. Thanks!

How Can Non-Profit Organizations Use Google Hangouts Effectively?

When Google launched their social network, Google+, people were all excited because it was a real alternative to Facebook. People were even saying that Google+ might be a “Facebook Killer”.

Flash forward to today. Facebook is about to about to go live on the stock market this week and is still one of the most used and growing social media sites. Google+ is still alive and well, but mainly with an active tech focused community.

One of the reasons I think Google+ hasn’t died is because of its interactive feature — Google Hangouts. Put simply, Google Hangouts are video chats with up to 10 people. While participating in a Hangout, people can watch the same YouTube video together and discuss it live. People can share presentations using SlideShare or even share their own computer screens.

Google Hangouts can be a powerful tool for nonprofits in a number of ways.

First of all, meetings can be held from anywhere. If you only need to meet with a few people and everyone’s availability is tight, then a Google Hangout might be a perfect solution for you. As long as each person has a computer with internet access and webcam (all of which are pretty standard when it comes to computers these days), your special event planning meeting can take place within a Google Hangout. It used to be that you had to pay a lot of money to use a video conferencing services, but today all you need is a Google account.

In addition, Google Hangouts can help build a sense of community with staff. If you work at an agency where people work from home or different locations, you can have a Google Hangout water cooler session. People could log in and just chat about the news of the day, or the latest happenings around the office.

Google Hangouts makes team-building in a virtual environment possible. This may seem like a small thing, but as someone who used to work from home, I missed the social interactions that would happen in an office. If I were able to set something like this up, it would have helped me feel more connected to my co-workers.

Finally, and perhaps the most exciting thing about Google Hangouts is that they can now be broadcasted to everyone using Google Hangouts On Air. A few months ago, President Obama participated in a Google On Air Hangout where a few people were live in the Hangout with him, but everyone could watch along via YouTube. This same functionality is now available to everyone.

Using Google Hangouts On Air, you can broadcast your special event to people all over the world. Or if your staff is scattered over a large geographic area and you have an important public announcement to make, why not use a Google Hangout On Air to have a mini staff meeting to share that big news? Are you having a guest speaker at one of your events? You could easily share the speech with people who couldn’t make it.

Oh one more thing, Google Hangouts On Air allows you to record your Hangout, which makes it easy to share with others after it is over.

The roll-out for Google Hangouts On Air will be happening over the next few weeks, so make sure you sign into your Google+ account and check it out. For more information, you can watch this video:

[youtube http://www.youtube.com/watch?v=ohlHn6Kt5YM]

What do you think? Do you think Google Hangouts is a viable solution for your organization when it comes to video conferencing? What are your thoughts about the usability of Google Hangouts On Air? Let’s discuss it using the comment section below!

Some Insight on Facebook Pages Insights

Tools are better if you know how to use them. When it comes to social media, Facebook is a very powerful tool. But are you using it to it’s highest potential? Luckily, Facebook gives you some help in figuring that out with their analytical tool called, Insights. To access Facebook Insights, you need to be an admin of your organization’s facebook page. In the admin panel (which you should see when you are logged in and looking at your page), click on the graph and you will be taken to the Insights section of your page.

Upon first glance, Insights can be a bit confusing. There’s graphs and charts and numbers – oh my! All things that should tell you something about your organizations activity online. But what was most confusing to me was Insights terminology. Facebook analyzes each post with the following terms: Reach, Engaged User, Talking about This, and Virality.

What that what?

Today we’ll take a look at what these terms mean and how understanding them can help your posts make more of an impact on all social networks.

Reach

This is the simplest statistic out there. Reach simply means the number of people who see your post. Facebook has a very complicated algorithm that figures out what to post in a person’s News Feed. For example, you’ll notice that time of day, the type of post (status update, link, question, video, etc) can impact your total reach number.

If you click on the number next to the post, Facebook will break this number down even further into the categories of Organic, Paid, or Viral. Organic includes people who liked your paged and people who haven’t. Paid is the number of people who have seen your post because you used a Facebook ad. Viral is the number of people who saw your post because one of their friends liked it or commented on it.

To me, the most important thing is that your reach numbers are always going up or at least remain consistent.

Engaged User

Facebook defines an engaged user as someone who has clicked on your post. Anywhere on your post. Again, Facebook breaks this number down into Photo/Video Views, Other Clicks, and Stories Generated.

Photo/Video Views is pretty straightforward. This number answers the question: “Did the photo you posted cause someone to click on it?” The Other Clicks number is the number of people who clicked on something else included in the post like a person’s name, or the timestamp, or the number of people who liked the post. To me, stories generated is the most interesting. This is the number of stories that were posted on someone’s timeline due to their interaction with this post.

What I keep in mind when looking at my Engaged User number, is looking at the type of post it is. I find that most people will interact with a post if it contains a photo. Once I figured this out, I now make sure that most of my updates include photos.

Talking About This

The numbers in the Talking About This Column simply tell you how many likes, shares and comments your post received. That’s it. Again, looking at this number along with the type of post it is will give you a better idea of what type of posts are successful on your Facebook page.

Virality

For me, this is the most confusing statistic in Insights. Basically, if you take the number of stories generated (found under the Engaged User category) and divide it by the total (found in the Reach column), you get your post’s “virality”. The best thing about this statistic is it is a really fast way to see which posts are generating the most stories.

Now that we have a better understand of what all of those graphs and numbers represent, what does it all mean?

Facebook Insights gives you a picture of how people are interacting with your page, and that’s the whole point. You want to build a community to get more people involved in your non-profit mission. Use these numbers to figure out what your community wants. Maybe they don’t like photos. Maybe they love being asked questions. The bottom line is that Insights shines some light on what’s working and what’s not.

An important thing to keep in mind about all of these numbers is that Facebook will only track a post for 28 days. In other words, to see the full picture, you’ll need to go back and check. Facebook also makes this easy in allowing you to export your data and keep it for your own records.

As you can imagine, there is so much more to Insights than what we’ve covered here. You can read more about this tool here.

Finally, I realize that Facebook isn’t the only social media site out there. In fact, it might not even be the right one for your agency. However, I believe that analyzing your posts and how your target audience interacts with it on any site, can only strengthen your social media community. If you are looking for a tool that helps you analyze Facebook, Twitter, and Google+, check out ThinkUp.

Has Facebook Insights helped you shape your organization’s Facebook community? We’d love to hear some stories in the comment section below!

Non-Profits Can Mobilize Slacktivists Using Social Media

Hi, my name is Marissa and I am a slacktivist. I admit to thinking I am politically active by sharing my thoughts on issues with my friends through social media without really taking any other political action. It is easier for me to “like”, “retweet”, “+1”, or “share” something than it is for me to write a letter to my Congressperson.

But is slacktivisim a bad thing? And how can you use this passive involvement of others to actually make something happen for your non-profit organization and mission?

This past week, I caught an episode of my favorite news source, The Daily Show with Jon Stewart. His guest was Ben Rattray, founder of a website called change.org. As the interview went on, it became clear to me that Rattray had found a way to take the simple act of a person’s “like” or “retweet” and turn it into powerful political action.

The basics behind change.org are this: a user can create a petition about any issue and change.org will help the user reach out through social media to get people to sign the petition for free. Petitions are simply signed with the click of a button.

If the user decides to pay change.org for their services, they can export the list of people who have signed their petition. Change.org also offers organizations access to sponsored campaigns.

“Sponsored campaigns” are promoted to change.org users who would most likely support your cause. The community on change.org is growing everyday, and I can only imagine it growing even more after this week’s exposure on The Daily Show. Tapping into the already growing community of users could help your non-profit organization gain more exposure. It could also be a great way of generating a list of prospective donors who are interested in supporting your mission and issues.

Change.org also connects users with local and national media outlets. Remember when Bank of America was going to charge $5/month for using a debit card? It was a change.org user who created a petition that 300,000 people signed, which gained national media attention. This, of course, resulted in Bank of America deciding to drop the proposed fee hike.

So, what could change.org do for your organization? You could create  a petition connected to your mission and use change.org to engage individuals who sign your petition. A recent article on Mashable states:

“slacktivists are 2x as likely to volunteer, 2x+ as likely to ask for donations, and 4x as likely to ask others to get involved.”

If you’ve seen KONY 2012 or Bully, you know how quickly a message can spread through the internet. Projects like these have inspired many people to get involved.

Even if you choose to not use a platform such as change.org for your agency, there are still lessons to take away from the foundation they set-up.

Make it easy for people to get involved. If you have a blog on your site, make sure you have social media buttons at the bottom of each post to allow users to share your message with their friends.

Create a community. Peer pressure is a powerful thing. Use it for good. If you create a community on a social media site (e.g. Facebook, Twitter or even on your own blog), then make sure you take the time to reply back to those who leave comments as well as recognize those who are sharing your content with their social network.

Support a cause that supports yours. If there is a petition out there that helps your mission, then get involved and sign it. If people see that you care about an issue they also care about, they might take the time to visit your website to learn more.

It was exciting for me to see how change.org makes a difference in our communities with a tool as simple as a petition. And I guess that’s the big takeaway from it all; the easier you make for people to get involved, the more people will be.

Is change.org a network that your organization could benefit from? I’d love to hear why or why not in the comments below! Or are you using other providers or platforms to accomplish the same objectives? Please share.

Resources non-profit agencies can use for sharing information with groups

As a non-profit organization, you have a lot of information to share about your mission, events, financial reports, donations, volunteers, etc. Not only do you have a large volume of information to share, but you have to share it with a variety of different stakeholder groups. Luckily, the internet gives you a plethora of resources, even though sometimes it can seem a bit overwhelming. Today, we’re going to investigate a few options you have when it comes to sharing information with a group of people (some are even FREE).

Create you own website. Seems straightforward, right? Well, in theory it is. But it can be difficult if you do not have a background in website creation or cannot dedicate the time it takes to update the site. If you don’t have your own independent website now or are looking to revamp your site, then I suggest checking out wordpress.org. WordPress is a free Content Management System that allows users to create dynamic sites on their servers. It is fairly user-friendly for those of you who might be a little apprehensive about diving in.

Facebook Groups. Regardless of whether or not you’re operating a website for your agency, chances are that you are familiar with Facebook. If your organization doesn’t have a page, then I suggest you create one because it is an easy way to promote your mission.  Facebook also allows users to create “groups” (which is different from your agency’s “page”). You can create separate groups (even with restricted access) for board members, volunteers, and donors. This will enable you to share information that might only be appropriate or applicable to that specific group. One thing to keep in mind is that Facebook is known for having a few privacy concerns and people might not be comfortable with combining their personal and professional lives on Facebook.

Email Lists. Sometimes simple is best. These days everyone is familiar with email and use it to receive information on a daily basis. Your agency probably already has a large email list, but is it being maintained? Are email addresses cleaned out if they are no longer active? If you are looking for a newsletter manager check out MailChimp or Webber. Both are effective applications that can help you manage your email subscription lists.

AllPlayers.com. What is so cool about AllPlayers.com that I’ve given them their own section in today’s blog post? Well, AllPlayers.com allows users to create a website focused on sharing information with groups of people in a simple manner, and it is all FREE. Don’t let the name AllPlayers fool you into thinking this is a service for sports teams only. There are plenty of resources on this site for non-profits to use. By using AllPlayers.com to create a site for your organization, you can update your volunteer calendar, accept donations, post announcements, and more.

Another thing I like about AllPlayers is that they allow everyone involved in the organization to register for your website. This makes keeping records up-to-date easy and simple.  As a COPPA compliant organization, AllPlayers takes privacy seriously, and all of the data uploaded to AllPlayers.com can be exported.

Finally, I think the most valuable feature of AllPlayers.com is the support that you receive. You don’t need to be a “techie” to set up your site because the whole site is based on drag-and-drop technology, which makes it very easy for users to configure. This can save your agency money that otherwise would be spent on IT costs. Furthermore, AllPlayers offers free training and is even willing to set-up your site (for a small fee, of course). Your AllPlayers site can be a separate entity from your organization’s website, or it can become your stand alone website. Here are some examples of how some Boys & Girls Clubs are using AllPlayers:

Boys & Girls Clubs of Garden Grove

Boys & Girls Clubs of Middlesex County

Boys & Girls Clubs of Arlington

Boys & Girls Clubs of Oxnard & Port Huneme

AllPlayers has also put together a brief presentation on how Boys & Girls Clubs can use AllPlayers.com. I invite all of you to take a look and see how you might be able to use this service. You can download the file by clicking here.

These are just a few options you have when it comes to sharing information with people already involved with your organization, but I’m sure they aren’t the only ones.  What systems are you currently using? What do you like about it? What challenges do you face when it comes to sharing information? Let’s talk about it in the comment section. Please scroll down and post your thoughts!