Tag: stewardship

A sample donor-centered communication

Donor-centered fundraising, Fundraising

The non-profit community has heard lots about the merits of becoming more donor-centered over the last decade or so. This philosophy permeates everything in our resource development community including:

  • How we cultivate prospects
  • How we solicit prospects and donors
  • It especially speaks to the importance of stewardship and non-profit communications

While there is lots of talk-talk-talk on this subject, it is confounding to me that there are so few samples readily available. For example, I had a client ask me a year ago if I could find samples of “donor-centered gift acknowledgement letters“. After Googling for what seemed like hours and calling in all sorts of favors, I finally found one or two good examples.
So, last week I almost fell out of my chair when I received an email from a non-profit organization (e.g. I’m a periodic golf-a-thon or an endowment match donor) asking me WHAT and WHEN I want to receive from them. At its core, it might be one of the most donor-centered things ever sent me me by an organization.
Here is a copy of that email:
BGCB email sample
When I clicked the link, here is what that survey looked like:
BGCB email survey
All of this got me thinking . . . is your organization “donor-centered“? If so, how is it donor-centered? Do you have any samples that you’d like to share? If so, please email those samples to me and I’ll be happy to share them.  🙂
We don’t need to all re-create the wheel. Sharing is caring.  🙂
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

What does your Mural of Generosity look like?

Fundraising, nonprofit, resource development

muralI’ve had a recurring thought for the last two weeks because I keep running across beautiful donor recognition walls at non-profit organizations. Just yesterday I came across a donor recognition board in the lobby of the Knight Nonprofit Center on the Gulf Coast in Mississippi, and it was titled the “Mural of Generosity“. I just love the sound of that. Don’t you?
So, my recurring thought is this:
“In a perfect world, what would you organization’s mural of generosity look like?”
Please understand that I am not looking for vendor recommendations on where to purchase a nice donor wall.
I would like you to envision the following:

  • Who is on your mural?
  • Where is that mural displayed?
  • For what are they being recognized? (e.g. lifetime giving, planned gifts, recurring loyalty, etc)
  • What does it look like?
  • How is it continuously celebrated? (e.g. how do you build your organization’s culture around the mural)

You know how this works. Please scroll down and share your thoughts in the comment box below. We can all learn from each other AND we can certainly inspire each other from time to time.
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847
 

Annual campaign success depends on relationship transfer

Fundraising

relationship buildingLast week I had the privilege of soliciting someone for an annual campaign pledge over a cup of coffee. In addition to securing their pledge, this was a nice opportunity to catch up because we hadn’t seen each other in a few years. As I neared the bottom of my cup of coffee, this donor reminded me of something important concerning most non-profit organization’s annual campaign efforts and donor loyalty rates.
People give to people. This is a fundamental resource development principle. So, when a board member or fundraising volunteer moves along to greener pastures, it sometimes means there is no one sitting around the table next year with good enough relationship to feel confident to work their pledge card.
This donor reminded me of a time when I was in the executive director chair and one of the organization’s most prolific annual campaign volunteers stepped aside to focus on challenges dogging his business. I remember taking a phone call from a donor the next year asking what had happened to the volunteer and lamenting about only wanting to sit down with that specific individual.
Your annual campaign will likely experience donor turnover if your fundraising volunteers aren’t actively working at building a relationship beyond the annual solicitation meeting between the donor and your organization.
While there are many good reasons to maintain continuity in asking the same fundraising volunteers to steward the same donors they solicit, the following are a few simple ideas your organization may want to consider to help build stronger and more diverse relationships with annual campaign donors.
Segment your donor list
Identify donors who have been solicited by the same person for more than three years and change your strategy with these individuals. For example, rather than business as usual, ask the fundraising volunteer to bring someone else along with them to the solicitation meeting for introduction purposes.
More robust gift acknowledgement
Your organization’s staff are pulled in many different directions. They are undoubtedly busy! However, I am increasing concerned by how many executive directors and fundraising professionals who don’t seem to personally know the individuals appearing on their donor database reports.
Include in your organization’s individual performance management plans measurable goals focused on calling and meeting in-person with donors after they make their contribution. The focus of those meetings should be:

  • acknowledgement
  • appreciation and gratitude
  • relationship building
  • determining a donor’s philanthropic interests

Stewardship
I know that I sound like a broken record because I say it all of the time, but non-profit organizations need to figure out how to go beyond serial solicitation to more meaningful donor engagement. Additionally, it needs to be more than simply a phone call, written thank you cards and newsletters.
Here are a few meaningful stewardship activities that I’ve seen some organizations implement:

  • Invite donors to the annual meeting and demonstrate the impact of their contribution via testimonials.
  • Ask donors to consider volunteer opportunities.
  • Send something unexpected like a box of chocolate covered strawberries at Valentine’s Day. When they call to inquire about why you did such a wonderful thing, take the opportunity to tell them why they are special and how their support is making a difference.

What is your organization doing differently to deepen its relationships with donors? Please scroll down and share your thoughts and experiences in the comment box below.
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

What "peepholes" exist for donors to see your non-profit organization?

Fundraising

For the remainder of 2015 on the first Thursday of each month, I plan on featuring a fundraising video snippet from Henry Freeman.  Why? Because I’ve come to see Henry as one of our country’s more talented and accomplished fundraising professionals. I just love his teachable point of view on most resource development topics. In this first installment of “Hangin’ with Henry,” he talks about how donors see your non-profit organization and how they extrapolate many things from those periodic “peephole” views.
I’ve embedded a YouTube video of Henry talking about “Small Windows into Life: How We Experience the World Around Us.” Before clicking through to view the video, you may want to download the discussion guide first. It will save you time from taking notes and includes thought-provoking questions to help you make this video experience more actionable for your organization.
(Note: If your email subscription doesn’t show the embedded video clip, please click the aforementioned hyperlink.)
https://www.youtube.com/watch?v=ddOo1oXsU5I
So, what did you think? What views of your organization are you providing your donors through those “peepholes“? What can you do to improve what they are seeing? What role will technology and social media play in creating “peepholes“? What old-school, non-tech “peepholes” are you using to introduce donors to the “real you“? Please scroll down and share your thoughts and experiences in the comment box below. We can all learn from each other!
If you want to purchase a complete set of videos or other fundraising resources from Henry Freeman, you can do so by visiting the online store at H. Freeman Associates LLC. You can also sign-up for quarterly emails with a FREE online video and discussion guide by clicking here.
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

How do you network?

Fundraising

networkingA few days ago, I was Skyping with Henry Freeman, the owner of H.Freeman Associates LLC. It was a getting-to-know-you session because a mutual friend had suggested that we needed to meet and explore possible ways for our two consulting practices to work more closely together from time-to-time. During our conversation, Henry asked me a question that I haven’t been able to get out of my head. That question was:

How do you network?

As one does in a fluid conversation, I had to think on my feet and these were the examples that came out of my mouth:

  • Coffee meetings
  • Breakfast, lunch and dinner meetings
  • After-work cocktails
  • Virtual networking (e.g. Facebook, Twitter, Pinterst, Google+, LinkedIn, and the DonorDreams blog)
  • Group membership (e.g. Fox West Philanthropy Network)
  • Conferences

I’m not sure if I’m any good at networking, but I do it primarily because I like people. I love meeting new people. If you are a regular reader of this blog, then you know that I regularly say things like “We don’t have to re-create the wheel” and “We can all learn from each other.” Both of these expressions are most likely drivers behind what gets me out of my home office and meeting with all sorts of people.
During a little windshield time yesterday, Henry’s question was still rattling around my brain when it dawned on me that “networking” is obviously a critical skill for most non-profit CEOs and fundraising professionals. If you’re good at networking, then you are probably a natural when it comes to:

  • cultivating new prospective donors
  • stewarding existing donors
  • developing collaborations with other organizations, groups and corporations
  • soliciting donors and selling sponsorships
  • recruiting volunteers
  • identifying and recruiting new prospective board members
  • engaging existing board members

The more I think about it, networking skills sound more and more “foundational” as it generally related to SUCCESS.
As this idea continued rolling around in my thoughts, I couldn’t help but wonder what skills and traits are associated with people who are good networkers. Here is an incomplete list of things I managed to come up with:

  • Sincere and genuine
  • Conversational
  • Interested
  • Engaging
  • Good listener
  • Empathetic
  • Living in the moment
  • Intuitive

I’m not sure how accurate this list is, but they were all things that crossed my mind.
The final thought that crossed my mind on this topic was “How can someone get better at networking?” Not surprisingly, this question drove me to my favorite resource in the world — Google.   😉
After clicking around a little bit, I came across a link to Huffington Post simply titled “Networking Tips.” When I clicked it, there were two pages of HuffPo articles on a variety of networking subjects like “10 Simple Rules” and “8 Ways to Amp Up Your Personality.” It looked like a treasure trove of great reading.
Wanna see those links? Simply click here and enjoy!
Do you think that you’re good at networking? Why? What do you do to network? Which of your many skills and traits lend favorably to your ability to network?
If you end up like me and get thinking about this question, please scroll down to the comment box and share your thoughts and experiences. We can all learn from each other.
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

Make your donor recognition meaningful

Donor-centered fundraising, Fundraising

recognition1I believe that sometimes the universe speaks to you, and over the last two days I’ve been beat over the head with reminders that your non-profit organization’s donor recognition must be meaningful. While there is a time and place for computer generated gift acknowledgement letters and donor gifts, you need to know your donor and appreciate them in a way that speaks to their inner philanthropic soul.
Yesterday, I met with a group of volunteers and worked on creating a written stewardship document. During that meeting, we discussed things like:

  • When does a donor recognition gift (e.g. lapel pins, coffee mugs, tote bags, hard hats & shovels from a groundbreaking, etc), get to be too much and send the wrong message?
  • How can appreciation of a contribution be personalized and meaningful?
  • How can donor recognition societies go beyond superficial recognition and become more mission-focused?

This conversation was full of rich little tidbits. We used some of Roger Craver’s donor retention findings to frame our discussion and guide what we wanted to include in our plan. While I used a white paper from Roger that I purchased from 501videos.com as part of their Donor Retention Project package (and I’m not sure if that is still available for purchase), I suspect you could find similar good stuff in Roger’s book titled “Retention Fundraising“.
recognition4To sum up the results of yesterday’s discussion, the volunteers decided that donor recognition and gifts should be personal, mission-focused and meaningful.
Of course, this can mean different things to different people.
One of the volunteers said that she once made a gift to a faith-based children’s charity and received an envelope stuffed full of hand-made thank you cards from the kids. SHE LOVED IT! However, another volunteer spoke about a donor recognition society just joined that included a lapel pin, scarf and donor appreciation event. SHE SAW NO VALUE IN IT!
While there are donors who want to receive hand-made cards from kids, there are likely others who wouldn’t appreciate it as much. The same logic applies to donors who love (or hate) hanging out with their peers at an appreciation event. All of this is tricky because few (if any) non-profit organizations have the ability to customize every donor’s acknowledgement-recognition-stewardship program. Additionally, offering too much choice to donors can lead to frustration, which is never a good emotion to associate with your non-profit brand.
So, what is the answer?
Create a reasonable program that includes mission-focused recognition and appreciation. As you implement your program, engage in two-way communication with your donors and make adjustments (either individually or collectively) as you receive feedback.
So, up to this point I’ve shared with you my experiences and conclusions from yesterday. Today, I walk into a client’s office, and the resource development person was banging away on the computer. She was importing pictures from a recent special event into a graphics software package and creating pictures for individual sponsors that included the following:

  • a montage of images from the event
  • the sponsor’s name printed on the aggregated photo
  • handwritten message signed by the organization’s executive director

I believe the picture is framed and given to the sponsor as a small token of the organization’s appreciation.
I was impressed with this effort because it was:

  • mission-focused
  • sincere
  • appreciative
  • thoughtful

More importantly it didn’t feel over-the-top.
So, there you have it . . . these experiences in the last 24-28 hours convinced me that I needed to blog today about donor recognition.
I am very interested in how your organization walks the fine line that I’ve described today. Have you created a donor-centered donor acknowledgement-recognition-stewardship program? Do you think you’ve struck the balance I’ve outlined above? If so, please scroll down and share your thoughts and experiences in the comment box. We can all learn from each other.
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

Don't wait until your donors die

Donor-centered fundraising, Fundraising

in memoriamOn Saturday, I attended the funeral of my father’s aunt — Ruth Merriman — in Crystal Lake, IL. She lived a long and amazing life and her family will miss her dearly. While sitting through the service listening to her children and grandchildren eulogize her, I couldn’t help marvel at the things I didn’t know about my distant relative. For example . . .

  • Aunt Ruth was the first female to be voted the president of a School Board in the State of Illinois
  • She was a Girl Scout volunteer earlier in life
  • In her retirement, she loved her volunteer work at Good Shepard Hospital in Barrington, IL

Aunt Ruth was the picture of philanthropy, and I only kinda/sorta knew that. How embarrassing!
As I came to this conclusion, it dawned on me that many non-profit organizations are in the same boat with their donors.
Donors are part of your organizational family, but oftentimes they are like distant relatives who you don’t know very well. I wonder how many times a non-profit organization found out that someone was “into their mission” only after the donor had passed away?
Of course, the only solution to this problem is to get out of your office and visit with your donors.

  • Invite your donors to coffee or lunch
  • Ask them to attend your events
  • If they stop donating to you, re-engage them and visit

A good friend of mine did exactly this when he accepted the position of President & CEO of a non-profit organization.
relationship buildingHe first started looking for people who had once been loyal supporters but for whatever reason stopped donating. Then he found mutual friends (e.g. board members, former board members, volunteers, donors, etc) and asked them to assist with a re-introduction. On a go-forward basis he simply engaged in relationship building.
While relationship building varies with different donors, it involved nursing home visits, cigars, and field trips to visit the organization’s facilities in the case I just referenced.
If this sounds simple, I assure you that it is. BUT resource development doesn’t have to be complicated.
Sometimes you find great people. Other times you uncover amazing stories. Once in a while, you rediscover a passionate donor who adds you to their estate plan for $500,000, which is exactly what happened in the case of my friend.
What are you doing to engage your donors and bring them into the inner circle of your non-profit family?
In other news . . .
Speaking of maturing donors and relationship building, I am reminded of BREAKING NEWS that was recently announced.
Did you hear that Congress passed and President Obama signed legislation into law extending the IRA Charitable Rollover retroactive to the beginning of 2014? This legislation allows individuals over age 70½ to directly transfer up to $100,000 per year from an IRA account to one or more charities.
Of course, the catch is that is retroactive to January 1, 2014 and only covers contributions through December 31, 2014.
If you want a better/clearer explanation, check-out Tony Martignetti’s vlog on this subject.

Happy Holidays . . . and here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

What would #RetentionWednesday really look like?

Donor-centered fundraising, Fundraising

RetentionWednesdayI sometimes get freaked out by how much tech companies seem to know about me. I get a glimpse into that reality when I look at the ads being targeting at me on my computer screen. However, this topic isn’t what I want to talk about this morning and needs to be put in the parking lot for another time. What I really want to blog about today is one of those Facebook (or maybe it was Google) ads that caught my attention a few weeks ago. It was an ad from DonorPath advertising its “free” #GivingTuesday companion consultation service that they branded “#RetentionWednesday“. Once I got past the genius business move by Brian Lauterbach, my mind started spinning on what that Wednesday might actually look like.
As I started conceptualizing a day of stewardship activities, all of the typical tactical things came to mind such as:

  • Organizing a thank-a-thon
  • Hosting a “handwritten thank you note writing” party for volunteers
  • Email (or snail-mail) an impact report to your donors
  • Launching a YouTube channel packed full of alumni or client testimonials
  • Hosting a donor reception (patterned after a tradition chamber of commerce business after-hours)
  • Hosting a town hall meeting on a subject related to your agency’s mission
  • Launching a monthly coffee klatch for donors who want to talk with your CEO, board president or any number of people associated with your non-profit

OK, OK, OK . . . I could go on and on and on with stewardship activities and the list would be endless. I suspect you could do the same thing.
However, the thing nagging me was that stewardship and retention need to be more than just a handful of tactical activities done on the Wednesday after #GivingTuesday. I suspect that DonorPath’s branded service, which is likely just sampling of their more holistic fundraising consultancy services, addresses this issue and helps clients create a larger stewardship/retention plan for the upcoming year that uses #RetentionWednesday as a springboard.
2015 graphicSo, I guess I’m feeling a little bah-humbug about the entire idea of #RetentionWednesday. If I were king for a day (a scary thought), I would decree 2015 “The Year of Retention“.
Oh heck, if I were king for a day, I could do better than that. Right?
I would decree “donor-centered culture” as something mandatory before the IRS bestows non-profit status on any organization.
Ahhhhh, that is much more authoritarian and king-like. LOL  I suspect that I might be able to get used to being king.  😉
If achieving a donor-centered culture of philanthropy sounds hard to some of my DonorDreams subscribers, the truth is that “Donor Retention” is becoming a bit of a cottage industry in the non-profit sector in recent years.
For example, my company — The Healthy Non-Profit LLC — would give its left arm to work with your non-profit organization on cultivating and growing its culture of philanthropy.
In addition to my consulting practice and Brian Lauterbach’s DonorPath firm, there is Jay Love’s Bloomerang donor database service, Penelope Burk’s Cygnus Applied Research, Roger Craver’s DonorVoice, and a ton of others. As I said earlier, it is a burgeoning cottage industry that feels like it is getting bigger every day. I suspect this is likely a testament to the growing donor retention crisis in the non-profit industry.
What are you doing to increase retention of your donors? At its core, does your agency have a culture of philanthropy? If not, then what are you doing to change that culture? Please scroll down and use the comment box below to share your thoughts and experiences. We don’t have to re-invent the wheel because we can all learn from each other!
Are you a little lost with the entire “culture of philanthropy” thing? No worries. I’m embedding a wonderful YouTube video of Tony Martignetti (of the famed Tony Martignetti Nonprofit Radio show) speaking to the New York City chapter of the Association of Fundraising Professionals about “Creating a Culture of Philanthropy Throughout Your Nonprofit“. It is an hour-long video, but definitely worth the click!

Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

Thanksgiving, donor stewardship and social media

Fundraising, technology

gravy1Thanksgiving is a time when many non-profit organizations give thanks to their donors who support their mission with their time and money. Over the years, I’ve received Thanksgiving cards, thank-a-thon phone calls, and even a small little gift of gratitude from my favorite charities. However, the ALS #IceBucketChallenge has changed everything and set the bar higher for all resource development activities. So, I’ve spent days (if not weeks) thinking about how to use social media to steward donors during this time of the year. This morning I think I had my best idea yet. Let’s see what you think.
Let me first set the scene . . .
It is Thanksgiving Day and I’m sitting around my parent’s table with my siblings and their children. There is turkey, stuffing, green bean casserole, and more food than you can imagine. The table conversation is thick with things for which we are all thankful:

  • Mom is thankful for perfect children
  • Dad is thankful that Mom is happy
  • My sister is thankful that her kids are now all in school full-time
  • My brother is thankful that his second hip replacement surgery was successful

gravy3AND THEN IT HAPPENS . . .
My teenage nephew whips out his smart phone and turns his video recorder on me. I unexpectedly stand up, grab the gravy boat, dump it over my head, and tell everyone why I’m so thankful for my favorite charity and all of my friends who I’ve solicited in the last year to support that agency. I end my testimonial by challenging by name my friends and family to take the #GravyBoatStewardshipChallenge. The video is posted to Facebook, goes viral and a new ePhilanthropy trend sweeps the nation, and this time it isn’t a solicitation phenomenon. It is instead focused on the ever-important stewardship function of your resource development program.
So, whatcha think?
Yeah, yeah, yeah . . . the gravy sounds hot and sticky and not as fun as ice water. OK, you’re probably right. I should go back to the drawing board and get a little more sleep tonight. (And to those of you who think I’ve lost my mind, let me assure you that my tongue is firmly planted in my cheek and I’m just trying to be funny.)
Even though my brainstorming might have come up a little short, this shouldn’t stop your organization from looking at social media as a stewardship opportunity this Thanksgiving season. Here are just a few other (and less sticky) ideas on how to use social media to give thanks to your donors:

  • Record short video snippets of staff, board and clients giving thanks for what your agency has accomplished in 2014 and express gratitude to the donors whose support made it all possible. Then post it to Facebook.
  • Twitpic a picture of something awesome happening at your agency and give it a stewardship caption.
  • Start work on a digital version of your annual report that you will upload to your website.
  • Create a YouTube video version of your annual report and send it to donors.
  • Commit to writing a monthly feature story focused on your biggest supporters, upload to your website and point all of your social media friends to where it is located online.

gravy2If there is one thing all of us should’ve learned from the ALS #IceBucketChallenge, it is that social media is a powerful tool in our resource development toolbox. While we’re all still learning how to use this tool, those who innovate and try new things will surely reap the rewards.
So, why not use social media this Thanksgiving season to steward your donors? Are you already doing something? If so, what is it? Do you have a crazy idea, but are too afraid to try it? What is it? We can all learn and support each other. Please scroll down and share your thoughts and ideas in the comment box below.
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

How many year-end plates are you spinning at your non-profit?

Board development, Board governance, Fundraising, Planning

spinning platesA few weeks ago I facilitated a training session titled “2014 Finish Strong: Year-End Strategies” for a group of non-profit professionals in New Mexico. Long story short . . . there were LOTS of things that non-profits try to do in the fourth quarter. Participants shared with each other what they were doing back home at their agency and we collectively talked about best practices.
The following is the laundry list of fourth quarter activities that we discussed:

  • Budget development
  • Resource Development Plan (aka fundraising plan)
  • Strategic Plan (or any other flavor of planning like tactical plans, business plans, program plans, etc)
  • Board Development & Board Governance activities (e.g. officers slate, expiring terms, new recruitment, orientation, year-end evaluation, etc)
  • Board Retreat
  • Thank-a-Thons (stewardship phone calls to donors)
  • Holiday Cards (holiday greetings and stewardship messaging to donors)
  • Starting to prep for creation of annual report (e.g. content creation, pics, theme selection, etc)
  • Financial Audit prep (e.g. RFP, hiring auditor, closing year-end books, etc)
  • Focused solicitation strategies with LYBUNT/SYBUNT donors
  • Targeted/Segmented year-end holiday mail solicitations
  • Phone-a-Thons (solicitation phone calls typically following up on mailing)
  • Online fundraising strategies (e.g. #GivingTuesday, etc)

Lots and lots going on in non-profit shops right now all across the country. The fourth quarter is exhausting!
What are you currently working on at your agency? Are some of those things the same as what you see on the aforementioned laundry list of projects? Please scroll down to the comment box below and either add to our list or share a best practice related to one of the items on the list. We can all learn from each other.
Here’s to your health!
Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com 
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847