technology – Page 9 – The Healthy Non-Profit

What is your non-profit agency’s year-end giving strategy?

September 25, 2012 erik Fundraising, technology

Facts are facts, and there is only one week left before non-profit organizations enter the fourth quarter of the year. The reality is that the fourth quarter is challenging for all companies because of the holidays, year-end evaluations, and a race to close budget gaps; however, the last three months of the year are especially important for many non-profit agencies.

According to a 2011 year-end survey conducted by Charity Navigator, the average respondent said they “. . . receive 41% of their annual contributions in the last few weeks of the year“.

The end of the year is even more critical for those non-profits whose revenue model contains ePhilanthropy strategies. The Chronicle of Philanthropy’s Jessica Dickler reported last year that a study conducted by Network for Good estimates that “. . . one-third of all online giving for the year occurs in December . . .” She added that “. . . 22% [of online giving] happens in the last two days of the year“.

All of this explains why my inbox is getting bombarded with emails providing tips about year-end fundraising strategies.

With so many people wanting to give to charities during the holidays, a non-fundraising person might wonder what all of the fuss is about. After all, it kind of sounds like “shooting fish in a barrel”. Right? But don’t fool yourself! The holiday season comes with special challenges that don’t exist at other times of the year. For example . . .

Time is at a premium (e.g. holiday parties, shopping, etc), and no one has any time to sit down with a volunteer solicitor with a pledge card.
There is lots of noise (e.g. lots of commercials, specials, sales, and initiatives), and it is hard to breakthrough with your messaging without a bazooka cannon.
There is lots of competition (e.g. every non-profit organization is asking) compared to earlier in the year when your annual campaign might only be up against a few other similar campaigns at the same time.

I suspect that these challenges are part of the reason why 60 corporations and non-profit organizations are attempting to launch a social media campaign the Tuesday after Thanksgiving called #GivingTuesday.

I won’t even try to use my remaining space to provide you with a “Top 10 list” of tips because there are so many great resources available. However, I will take this opportunity to implore you to be thoughtful and put a plan together on how your agency will navigate the fundraising seas during the fourth quarter of the year. (Pssst . . . and you should put that plan together quickly. Maybe by Friday of this week)

The following are just a few great online resources I suggest you check-out:

Is your agency gearing up for the fourth quarter? What fundraising strategies are in your year-end plans? Do you have any fun new donor segmenting ideas, email tactics or social media plans? Please scroll down and your thoughts in the comment box below. We can all learn from each other.

Here’s to your health!

Erik Anderson
Founder & President, The Healthy Non-Profit LLC
www.thehealthynonprofit.com
erik@thehealthynonprofit.com
http://twitter.com/#!/eanderson847
http://www.facebook.com/eanderson847
http://www.linkedin.com/in/erikanderson847

How Nonprofits Can Maximize LinkedIn to Grow Their Community

September 24, 2012 erik Mondays with Marissa, nonprofit, technology

I don’t know about you, but I’ve always thought that LinkedIn was the grownup Facebook. When it first started, I didn’t think much of it, but over the years, LinkedIn has become a powerful networking tool, not only for job-searchers, but for everyone in a professional community. Today let’s take a look at a few things that you can do to maximize your and your organization’s presence on LinkedIn.

Complete Your Profile
When starting out on LinkedIn, completing your organization’s profile is important. This is because the heart of LinkedIn is connecting people. The more information it has about you, the better it can serve as a networking resource for you and

your organization. Take some time to think about 10 to 15 keywords that you think would best describe your agency and their mission. Using the right keywords will attract the right people to your page.

Not only is an organization profile important, but it is important that everyone connected to your organization has complete profile as well. Make sure employees, volunteers and board members take the time to fill their profiles completely. There is a “Volunteer and Causes” section that can be added to personal profiles where supporters can list your organization.

Companies as Donors
If you are looking to find a company to sponsor an event or make a donation, LinkedIn would be a great place to start. Many companies will list in their profiles if they give to charitable causes or not. If you cannot find info on their profile, see who is connected to that company and reach out to people in your network.

Follow People
I am not an advocate for stalking, except for in the case of LinkedIn. The more connections you have, the better your network, so follow people you know and people you don’t know. Having a connection can help you along the way, when it comes to

gaining volunteers, finding new donors, hiring a new employee, or finding a new board member.

Group Hug
One of the most dynamic sections to LinkedIn is their groups. There are groups focused on just about everything. Join as many as you can or have your organization start one tailored to discussions about your mission. People expect to start conversations in LinkedIn and groups can be a great way to create new connections.

Keep People Up to Date
LinkedIn is just like every other social media site; as in it works best when you update it frequently. So share news and blog updates with your community there too. Also, LinkedIn does a good job of of aggregating news that is important to you. It is a great place to find new articles to share with your followers as well.

Find Your Next Board Member
LinkedIn just released a new, exciting tool for nonprofits called LinkedIn Board Connect. This allows nonprofit organizations to use LinkedIn to find people who might be a good fit to be the next member of your board. For more information on this new service, take a look at LinkedIn’s announcement. Also, they are having a webinar on Wednesday, October 10, 2012 to explain what Board Connect can do. I suggest joining in to see if this is a tool that would be beneficial to your organization.

I’ve said it before and I’ll say it again: finding the right social network for your organization is key to your social media success. LinkedIn can be a powerful tool to find people and grow your community. How does your organization use LinkedIn? What are some of the things that work best on this social network for you? I’d love to talk about it in comments!

How Podcasts Can Spice Up a Nonprofit’s Social Media Plan

September 17, 2012 erik Mondays with Marissa, technology

Named after the mp3 player that changed the world – the iPod – podcasts have become a big business when it comes to social media. In fact, there are entire networks dedicated to producing audio and video content for people to enjoy.

For those of you who may be unfamiliar with this media format, a podcast defined as: A multimedia digital file made available on the Internet for downloading to a portable media player, computer, etc.

How can podcasts fit into your agencies social media plan? Let’s take a look.

Why Podcasts
What makes podcasting attractive to a person visiting your site is that it is a different type of media to consume. Blogs and photos are good, but sometimes more can be said through and audio interview or short video. People like variety and providing podcasts, gives a website visitor an opportunity to choose how they will receive their information. Furthermore, by consistently publishing podcasts, you can build an audience that follows your organization on a regular basis as opposed to just checking in from time to time.

What to Podcast
Really the topics for podcasts are pretty endless; but choosing the right ones will allow you to use the features of the format in the best way possible. Here are a few ideas of what you can podcast about:

Interviewing Board Members – let people know who they are and why they are involved in your organization
Special Event Planning – in the weeks before an event, showing people the progress that is being made can help hype up the event
Discuss Issues Surrounding Your Mission – remind people why your mission is so important. Discuss things that are happening in the news that impact your progress in fulfilling it.
Volunteer Spotlight – interview a select volunteer, highlight their work and show people why volunteering for your organization is worthwhile.

The nice thing about producing podcasts is that there is no standard length requirement. Your podcast can be anywhere from five minutes to more than two hours in length. This can allow you to have a focused podcasts on just one subject or include a variety of topics.

How to Podcast
Well the good news is, you don’t really need much to get started. As your content grows, you may need more sophisticated equipment, but to get things going you really just need a computer and a microphone. There is free software called audacity that

will record and edit audio recordings. If you are looking to get into video podcasting, you will need a video camera that shoots in high definition and video editing software. Most computers come with a program already included such as Windows Movie Maker or iMovie.

For a more detailed look at how to get started, check out this Digital Trends article.

Sharing Your Podcast
One of the easiest ways to get your podcast seen or heard by the masses is to publish it on iTunes. Lots of people use iTunes as their media manager and it makes finding podcasts easy. Also, by publishing to iTunes, you can use their RSS feed and post it on your website so that people can see the latest episodes there as well. If you decide to make video podcasts, I suggest publishing episodes to your YouTube channel as well.

Podcasts are a different form of media and will take time to develop. However, if you have the resources to create one, it is a great way to offer different content to your organization’s audience. By providing yet another way for people to be informed about what is going on in your agency, you can gain exposure to a whole new group of people.

Has your organization tried podcasting before? Have any tips and tricks to share? Let us know in the comments below!

Non-profit lessons from the Middle East

September 13, 2012 erik Fundraising, technology

On Tuesday, I joined the Fox West Philanthropic Network and attended my first meeting in Geneva, Illinois. The program that day focused on social media and the value it brings to non-profit organizations as a marketing tool. While no one openly expressed doubts about the premise of the presentation, I could almost hear some of the more “old school fundraising professionals” questioning the effectiveness of “this social media thing“.

On Wednesday morning, I learned (via Twitter) that the United States’ embassies in Egypt and Libya were under siege and American foreign service employees had been killed. This morning protests and violence seem to be spreading. After a quick Google search, I learned from a Washington Post article that the embassy in Yemen had been breached, and protests are now occurring in Afghanistan and Iraq.

Where is this all coming from? Why are so many people angry? According to the Washington Post:

“The spreading violence comes as outrage grows over a movie called “Innocence of Muslims” that mocked Islam’s Prophet Muhammad. The amateurish video was produced in the U.S. and excerpted on YouTube.”

You read that right . . . a crappy little YouTube video produced in California provoked action (aka mass violence and death) half way around the world.

For those of you who still think that this “social media thing” is a passing fad and holds little to no value for non-profit organization, I direct your attention to the Middle East and ask that you please re-think your position on these very powerful communication tools.

I believe there are a number of lessons to be learned and conclusions to be drawn about social media from recent events emanating from the other side of the planet. The following are just a few revelations I’ve recently had:

Facebook and Twitter were used as powerful tools of revolution that fueled the “Arab Spring”. If these tools can fuel a revolution and overthrow powerful dictators, then these tools can be useful to non-profit organizations who wish to communicate with clients, supporters, volunteers, staff and donors.
YouTube is especially powerful because it visual in nature. If one YouTube video can cause this much action half way around the world, then your agency can figure out how to introduce people to your mission and engage them in doing good.
These new communication technologies are powerful and shouldn’t be misused because the consequences can be huge and unforeseeable. If you don’t know about The Butterfly Effect, then I suggest you read up on it before developing any social media strategy.
Oh yeah . . . you probably should steer clear of anything to do with the Prophet Muhammad when it comes to your social media strategy.

Developing your organization’s social media strategy will not be easy. What works for the agency down the street from you, won’t necessarily work for you. I encourage you be brave and commit to experimenting. Those things that don’t feel right or don’t work . . . don’t do them again. Don’t be reckless (please see observation #4 above), but commit yourself to learning and be prepared to celebrate failure.

The following YouTube video washed into my email inbox just a few weeks ago from a small non-profit agency in Wheaton, Illinois called Senior Home Sharing:

[youtube=http://www.youtube.com/watch?v=9Q-de0t_-nM&feature=youtu.be]

There are a lot of things I would’ve done differently, but you have to applaud this organization for what they are trying to accomplish and message to potential clients, supporters, and donors.

The following are a few resources you may want to investigate if recent Middle East events have changed your mind about your non-profit organization’s approach to social media:

Connection Cafe: “10 Tips to Jumpstart Your Nonprofit Social Media Plan“
idealware: “The Nonprofit Social Media Policy Workbook“
YouTube: YouTube Nonprofit Program

Good luck, and you may want to go back an re-read my list of observations and keep in the back of your mind my fourth observation as you proceed.

How does your agency use YouTube? Has it been effective? How do you know? Do you have a written social media plan? Policies? Are you willing to share those things with other non-profit professionals? Please scroll down to the comment box and take a moment to share your thoughts, experiences, and answers to one or more of these questions. We can all learn from each other.

Here’s to your health!

Is Reddit an Online Community for your Nonprofit?

September 10, 2012 erik Mondays with Marissa, nonprofit, technology

It seems as though a new social network is pops up every day. Finding the right one for your nonprofit can be critical to reaching to the right community for your mission.

We’ve talked about how your social media strategy starts with your website. After you’ve spent some time to establish your site, sharing your content is the next step. Let’s take a look at Reddit and how it might be the place for your organization.

What is Reddit?
Reddit is known as “the front page of the internet”. It lists links in order of popularity for users. Users can then upvote or downvote the link moving it up or down the page for the rest of the viewers. Users can also comment on the link. Reddit is known as a place for discussion and reading the comments can sometimes give a person more information than the link originally posted.

What makes Reddit a little different than just a list of links, is the fact that they allow users to create their own communities known as subreddits. Subreddits are lists of links that are associated with a certain topic. Topics range from TVshows to political parties to geographic locations.

How can my nonprofit use Reddit?
Reddit is a great place to share content from your organization’s website. By posting links to your site in the appropriate subreddits you might be able to expose your work to a different community and gain more support for your mission. The key here is to post in multiple subreddits to see which place ends up being the right place for you. When posting make sure to read the rules posted on side bar on the right side of the page. Different subreddits have different rules.

You can start and moderate your own subreddit. If your organization needs to inform people about your mission, reddit is a great place to do so. Not only could you post content from your site, but you can link to news articles related to your mission to generate discussion.

The Reddit community is also known for being able to raise money for charities in a short amount of time. Remember that story Erik shared about a bus monitor who was bullied? The fundraising efforts behind that story happened on Reddit. Reddit was also a major tool used by Stephen Colbert to raise money for Donors Choose. Reddit users are responsible for a lot of good. There is even redditdonate.com where redditors can donate, and subreddit moderators and nonprofit organizations can create campaigns.

The Reddit community also participates in meetups and days of service. If you can get your organization involved in one of those that could me a number of new volunteers for your agency.

The internet is a big place. Finding the right spot for your organization might take some time, but once you find it you’ll be set. Maybe Reddit is the place for you.

Are you an organization that has used Reddit in the past or are currently active reddit users? What works best with this community? I’d love to talk about it more in comments!

Email is the foundation of your non-profit resource development program

September 6, 2012 erik Fundraising, technology

A few days ago, while vacationing in Michigan for the Labor Day weekend, I started reading “The Social Media Bible” by Lon Safko. As the pages turned and I read about marketing within a social media framework (including tactics, tools and strategies), I can’t tell you how many “ah-ha” and “hmmmm” fundraising moments that I experienced. On Tuesday, the book inspired me to post about the costs associated with bad word of mouth and how this should evolve into a “generative question” around which to organize your board meetings. Yesterday, the book had me wondering how many of your donors are “lurkers”. Today, we end this week’s series with a tip of the hat to the importance of email.

Safko reminds readers on page 62 that email is a lot older than you may remember. Sure, the first email was sent “around 7:00 pm in the autumn of 1971 as a test . . .” However, when you stop to think about it, many of us have actively and heavily been using email as an information tool (and many times inappropriately as a communication tool) for two decades.

On page 63, Safro shares a chart comparing direct mail to email marketing. I’ve tried to re-create that chart for you below:

Table 3.1 Direct Mail versus E-Mail Marketing
(Source: The Social Media Bible 3rd edition, page 63)

Measurement	Direct Mail	E-Mail
Development Time	3 to 6 weeks	2 days
Cost per Unit	$1.25	$0.10
Response Rate	0.1 to 2 percent	5 to 15 percent

In the table underneath this one (table 3.2), Safro lists a number of primary goals that businesses reported in a benchmark survey on MarketingProfs.com.

Can you guess which primary goal topped the list for companies email marketing programs?

If you guessed “Build relationships with existing customers,” then you are correct!

So, I suggested in today’s blog post title that email is really the cornerstone of most non-profit organization’s resource development programs. I came to this conclusion (kind of like those old forehead slapping V8 commercials) after reading the last few data points. Let’s do the math . . .

It takes less time to develop a stewardship piece that you email compared to the one you drop-off at the post office.
Communicating ROI to donors via email is significantly cheaper than a paper newsletter or mail piece.
More people will read your email piece; whereas, your letter or newsletter is likely bound for the shredder before it is even opened.
Our for-profit cousins (who have all of the money and calculate every ROI angle) have determined that email marketing programs are great for “building relationships”.

As I think back to my days on the front line, I start counting how many emails and html email documents I sent donors compared to stewardship letters and paper newsletters. From a pure “tally ’em up” perspective, it is now obvious to me how important email has become to most non-profit organization’s resource development programs.

So, here is the kicker . . .

When I speak to the average small non-profit organization about how many email addresses they have in their donor database and the size of their email house file, it is typically very small.

Are you asking donors to provide their email addresses on your annual campaign pledge cards? Maybe.
Are you including an email field on your special event registration forms? Not typically.
Are you asking donors to provide their email as part of an eNewsletter request on your website. No.
Do you use online donor surveys as a way to capture donor email addresses? Huh?
Do you run online contests to secure donor email addresses? Never.
Do you flat-out just ask donors to provide their email address to you? No.

If email marketing is a relationship development tool according to the for-profit industry, then non-profits need to focus their efforts and start catching up.

In fact, email is more than just a cornerstone for your organization’s resource development program . . . it forms the foundation of your agency’s social media strategy (which is the funnel you need to get donors to the info on your website and that coveted “Donate Now” button).

Before some of you burn me at the stake for this blog post, please understand that I am not advocating elimination of your more traditional marketing and mail strategies. I am suggesting that the future is all about cross-channel communication and putting the decision-making into the hands of donors. THAT is what I call being “donor-centered”!!!

How many email addresses does your organization have in its house file or donor database? How did you acquire them? What strategies worked better than others? Have you tracked and compare your donor retention rates between donors who receive ROI info via email versus other traditional methods? Do you see a difference?

Please share your thoughts in the comment box below.

Here’s to your health!

Good word of mouth or bad word of mouth?

September 4, 2012 erik Fundraising, technology

So, I managed to sneak away to Michigan for the long Labor Day weekend. During that time, I started reading “The Social Media Bible” by Lon Safko. As the pages turned and I read about marketing within a social media framework (including tactics, tools and strategies), I can’t tell you how many “ah-ha” and “hmmmm” fundraising moments that I experienced. Over the next few days, I will share a few of those moments with you and hope to spark some discussion.

In the very early pages of this book (page 6-7), the author shares a statistic that is probably very familiar:

“Studies have shown that: An angry customer will tell up to 20 other people about a bad experience. A satisfied customer shares good experiences with 9 to 12 people. . . With the use of social media like blogs, Twitter, and Facebook, those 20 people can quickly become 20,000 or even 200,000!”

The next few pages contain social media stories about scorned customers who used social media to exact justice. One scary example involves a musician, Dave Carroll, who had a bad experience with United Airlines and told the world by producing and posting a music video about it on YouTube. I’ve embedded the video below so that you can become one of the 12 MILLION people who have viewed it.

[youtube=http://www.youtube.com/watch?v=5YGc4zOqozo]

As I read this portion of the book and viewed the YouTube video, I realized this is one of the big reasons that your non-profit organization needs to get involved in social media. You need to know what people are saying about your brand, especially before it becomes a YouTube video that gets viewed by millions of people.

However, this first thought passed quickly, and a second thought came into focus:

Does your non-profit organization know whether its clients, volunteers and donors are having good experiences or bad experiences?

And I am not just asking this question within a social media context. This big picture question struck me as one of those “generative questions” with which your non-profit board of directors should be OBSESSED.

Do we know the answer to this question?
How do we know?
What data are we collecting?
What is the data saying?
How do we improve what the data is telling us?

Generative questions promote creative thinking and create new knowledge. Good board meetings and boardroom discussions should be centered around these types of questions.

This feedback from clients, volunteers and donors is gathered in a number of different ways from a number of different sources and places.

Are your board volunteers meeting with donors outside of the solicitation process?
How are you capturing that feedback from those stewardship meeting?
Are you using surveys or focus groups with your clients and volunteers?
Are you asking the right questions?
How do you aggregate that data and report it back to the board in a meaningful way?

Too often, our under-resourced non-profit organizations get focused on the very basics of just providing service to clients, recruiting volunteers and soliciting donors. We don’t take a step back to check-in with people to see if we’re doing a good job.

What is the harm of not doing so? Circle back and re-read the first few paragraphs of this blog post . . . high turnover rates and extremely bad word of mouth that can spread like wildfire.

In the end, this generative question gets to the root of everything and answers this question:

Are you on a sustainable path?

Let’s talk about this today. Please scroll down and take 60 seconds of your time this morning by asking a question or answering any of the previous or following questions.

Does your agency have a social media presence? How do you listen to social media conversations? Is someone specifically tasked with this job? How do you monitor what is being said on the street? Do you have an example of how you intercepted “bad word of mouth” and addressed it before it spread like wildfire? How did you do so?

Here’s to your health!

Creating secure passwords protects you, your non-profit and your donors

August 27, 2012 erik Mondays with Marissa, technology

These days, it seems like every few months we are hearing of another password breach at a website. Just a few weeks ago one of the world’s largest online gaming companies, Blizzard, suffered a digital security breach and thousands of passwords were compromised. A month before that, the popular social networking site, LinkedIn was also hacked.

While there is not much that can be done when those things happen, you can take action to ensure your online identity and the identity of your agency remain secure. The first line of defense is coming up with a secure password.

Every site you sign onto will ask for a password. Furthermore, some people might need a password to sign into your computer. That can be a lot of passwords to try to remember. Here are a few tips on how to create memorable and secure passwords:

The longer the password, the better. While creating short but extremely random passwords might be a great strategy if you only have a few passwords to remember, chances are you have quite a few sites that require a password. This is why creating a long password is best. One idea is to think of a story you will never forget and put together a phrase with a few numbers based on that story. That phrase with a few numbers provides you with much better security.
Complex over simple. While you do not want a random collection of numbers and letters, you do want your password to have some complexity. This can be accomplished through the use of upper and lowercase letters, numbers and special characters. A general rule is to have at least one of each in your password.
No personal information. Do not include things such as your address, phone number, birthdate, social security number, etc in your passwords. If for some reason a site that you are subscribed to is hacked, the hacker can use this information to link together other information on the web and find out who you are. In no time, your identity theft has your credit card numbers and other personal information.

It is best to have a different password for each site to which you are subscribed. If you are concerned about remembering a bunch of passwords, then there are password managers available to help you. Google Chrome and other browsers offer a password managers that save an encrypted version of your password for you, which will auto-complete the next visit that site. There are also independent password managers such as KeePass that also will save your passwords for you.

Your non-profit organization might already have a policy on creating passwords. So, before following any of the advice in this post, make sure you check with your IT Department and make sure your passwords are compliant. Also, remember to change your passwords often. A good rule of thumb is to change them every three months to keep accounts secure.

These best practices aren’t just necessary for your online activity. They also applies to internal software such as password protected donor databases.

Anyone else have some great password creation tips? What password manager do you use? Does your agency have a password creation policy? If so, would you be willing to share it with other readers? Let’s talk about all of this in the comment section!

Is Instagram the Social Network for Your Nonprofit?

August 20, 2012 erik Mondays with Marissa, technology

Finding the right social network for your organization is important in ensuring that your message is finding the right people. Photos can sometimes communicate more than words can which is why Instagram might be just the place for your organization.

NEW YORK, NY - APRIL 09: In this photo illust... — (Image credit: Getty Images via @daylife)

If you are unfamiliar with Instagram, here are the basics. Instagram allows users to take photos and apply different filters on them. A photo of your friends can suddenly look like a Polaroid photo from the 70s in less than a second. These photos are then put into your feed or shared to your preferred social network for your friends to see. Friends can like or comment on your photos. One thing to keep in mind is that photos must be taken on your phone and cannot be uploaded from a computer.

Seems simple, right? That’s just it. It’s so simple that it has become one of the largest social networks around. What makes Instagram a vital player in the social network wars is the the size of their user base and how active the community is. According to their website, there are 80 million plus users, 4 billion photos uploaded, 5 million plus photos uploaded per day, 575 likes per second, and 81 comments per second. That’s a lot of photos and a lot of activity. Seems like a great place for your organization to get involved.

So you’ve created your Instagram account and now are wondering what type of things to share – don’t worry, here are some ideas.

Behind the scenes – people love to feel like they are being let in on secret. Show them what goes on behind the curtain.
Event coverage – document the party as it happens!
Your mission in action – show how your organization is achieving it’s goals
Volunteer spotlight – take a photo of your best volunteer and share it
Project updates – are you building a new facility? share with others how things are going.

While you can share any of the photos you take on Instagram, keeping some of them specifically on Instagram will encourage people to follow you.

Also, you can easily create a community on Instagram by getting your followers involved. Interactions on Instagram follow the same format as Twitter where as users can mention others by using @ and users can create hashtags. Say you are having a special event focused on summer. You can ask followers to post photos of what summer means to them and mention you in them or tag them with a specific hashtag.

One more thing, if you use MailChimp for your email newsletter, there is an application called Instachimp that will integrate your Instagram photos into your newsletters.

For more examples on how to best use Instagram for your organization, take a look at this article on Mashable.

I hope that you now have a better idea of how Instagram can help your organization reach out to a wider audience. Are already using Instagram? What do you find successful? Let’s talk about it in comments!

Time to Go Back to School: Computer Maintenance 101

August 13, 2012 erik Mondays with Marissa, technology

I can’t believe I’m going to say this, but summer is almost over. In fact, today many students and teachers are headed back to school. With that in mind, I thought I’d share some tips on how to keep your computer up to date and ready for what ever you throw at it. There are many things that you can do to improve the performance of your computer and prevent having to call your IT person.

Operating System Software Updates
Whether you have a PC or Mac, updating your operating system is important and easy to do. On Windows machines, your computer is updated when you turn your computer off from time to time or you are prompted to download updates and restart

your computer. On a Mac, Software Update runs once a week and brings you updates for your operating system and other software that is installed on your computer. While these notifications can come up at an inconvenient time, say while you’re working on a project, take the time to update them. Many of the updates are security updates and will help you with computer maintenance down the road.

Virus Scanning
Viruses can affect every type of computer and running a virus scan routinely is one of the best ways to catch viruses early. Too many people wait until their computer starts acting wonky. There are many options out there when it comes to choosing your virus scanning software. Some of the most popular ones are Symantec and McAfee, but there are many options out there. Just make sure you update your virus scanning software to ensure it is up to date on the latest viruses out there.

Updating Your Browser
Can you tell the theme of this post is updating your software? Browsers need updating too. With the amount of work done in a web browser these days making sure you have the most up to date version of your browser ready to go can

Image representing Google Chrome as depicted i... — Image via CrunchBase

help you make sure you have the most recent features to make your life easier while working in the cloud. Each browser is updated in a different way and their updates can sometimes be included in your operating system updates. However, if you use Chrome or Firefox you can set it up for automatic updates so you don’t need to worry about checking all of the time.

Dust it off
This one sounds a little strange, but at a former place of employment it was a regular part of our computer maintenance routine. Computers can suck in a lot of dust which can overheat them, making it harder for them to work properly. You can prevent this from happening by dusting off you computer from time to time. If you really want to get adventurous, open it up (if you have a desktop computer or are allowed to do so) and use a can of pressurized air to blow all of the dust inside the computer away. If you decide to do this, please turn off the computer before opening it up and make sure you contact IT to let them know that this is something you plan on doing. I don’t want to get you violating any technology polices, but dusting your computer can be one of the easiest ways to improve performance and it’s not too hard to do. If you can’t do it yourself, ask your IT department about doing this for you.

Back Up
I’ve talked about the importance of backing up your data before on DonorDreams, but I cannot stress it enough. If you can, set up your computer to back things up automatically so you don’t forget to do it.

Turn It Off and Turn it Back On Again
It’s super simple, but one of the best tips when it comes to computer maintenance. I am someone who leaves my computer on all of the time, but when things start running a bit sluggish, I restart it and it’s back to normal.

I hope these tips for improving the performance of your computer were helpful. What are some of your favorite ways to keep your computer running smoothly? Leave me a note in the comments below.